CONTACT

You can check the status of your claim anytime in your Customer Dashboard. We will also keep you regularly updated regarding your claim’s progress via email. Don’t worry if your claim’s status hasn’t updated for a while. Some stages take longer than others, but this doesn’t mean that we aren’t taking care of your claim or following up on it regularly.

We do our best to make the claim process as quick as possible, but unfortunately, in some cases, it can take a while to get your rightful compensation. There are several external factors that could slow down the process such as forex companies response times, high claim volumes, dealing with Cyprus Security and Exchange Commission, and possible legal proceedings. While we do everything that we can to push them to respond quickly, these factors are often beyond our control. We ask you to please be patient, and be assured that we are working on getting you your compensation.

If you are having trouble logging in, you can try resetting your password. You will receive instructions to reset your password via email. In case you are still having problems logging in, you can contact customer support via our LiveChat.